The Best Defense Against Fraud is the Cardholder

Due to the number of merchants and other entities involved in data breaches and the resulting media exposure, consumers are paying more attention to their accounts. That’s a good thing because the best defense against fraud is the cardholder; by being aware and engaged they can help protect themselves from fraud.

Here are some suggestions for actions cardholders can take to mitigate card fraud:

  1. Notify the institution before they travel or make large or unusual purchases so you can allow these purchases and temporarily raise their limits if needed.
  2. Sign up for transaction alerts and review transactions online.
  3. Use online banking to retrieve financial statements. With online access, confidential mail is not sitting in an unlocked mailbox.
  4. Friendly fraud (the fraudster knows the victim – a relative or friend) accounts for about 10% of fraud. Don’t leave confidential information out in the open.
  5. Don’t give out personal private data over the Internet or phone unless you initiate the interaction with a trusted source. Do not respond to emails, phone calls or text messages that ask for sensitive information.
  6. Do not give out card and PIN information. Do not write your PIN on your card or put it in your wallet. Do not use a PIN that can be found in your wallet (birthdate, part of social security number, house number, etc.).
  7. Do not reveal any sensitive personal information on your Facebook, Twitter or other social networking sites.
  8. Do not respond to text messages, phone messages, emails, or pop-up windows that offer a gift in exchange for providing card information. There are so many scams circulating, it’s hard to stay current; in general DO NOT respond to ANY requests for personal and/or financial information.
  9. Do not provide your card information to any web site that is not a secure site. A secure website will have an “s” after the “http” in the URL address bar.
  10. Install and regularly update anti-virus, anti-spyware software and keep computer systems updated.
  11. Be aware of those around you … don’t let others overhear sensitive financial or personal information.
  12. Shred documents with sensitive information prior to disposal.
  13. Select complex passwords for your on line accounts. Avoid using the same password for all accounts.
  14. Other resources to check out:
    • Federal Trade Commission (FTC) Identity Theft Hotline: 877-ID-THEFT http:l/
    • Social Security Administration’s Fraud Hotline: 800.269.0271

VISA Checkout, ApplePay & Samsung Pay

VISA Checkout
A SAFE, simple and easy way to check out online. It makes paying online a breeze from any device. With over 100 online stores and more being added all the time, VISA Checkout is your fast lane through the online shopping experience. It’s a better way to pay so start shopping today.

It’s here! Apple Pay and Samsung/Android Pay are now available for Community Credit Union credit and debit cards.

New Community Credit Union Website!

Welcome to the newly remodeled, designed with you, our membership base in mind.

First, thank you for being a member of Community Credit Union. Also, thank you for visiting our new online home. Aside from being a mere website, we like to think is your digital branch. Here you can find helpful links, informational resources, up to date policy information, and the means to contact Community Credit Union.

Aside from the fresh new look, we hope you find the new website even more user friendly, simple, and organized. There are many new features to be excited about, which we want to share with you.

Highlighted New Features Overview

MOBILE FRIENDLY: We know many visitors are using mobile phones to access their banking. That’s why the new website is completely mobile phone and tablet friendly! The layout and content of each page scales and optimizes according to the visitor’s device, making the new Community Credit Union website easier to use than ever.

DESIGN: We hope the clean layouts, friendly feel, and prairie inspired design elements evoke the spirit of the region and our service. Subtle textures and a pleasing color palette also add to the sense of calm and ease. Modern icons have been used across the site to signal links and resources.

SIMPLIFIED MENU STRUCTURE: The main menu has been dramatically simplified, bringing you the same breadth of information with half the amount of clicking around.

ENHANCED CONTACT INFO: We want to hear from you! The new contact page features an updated map, a contact form, and detailed branch information.

As you explore the site, please let us know what you think. Remember, it’s your feedback that allows us to constantly improve.